{"id":226,"date":"2016-02-02T14:40:16","date_gmt":"2016-02-02T14:40:16","guid":{"rendered":"http:\/\/clientes.goalmarketing.pt\/palm3\/?page_id=226"},"modified":"2017-02-22T20:39:42","modified_gmt":"2017-02-22T20:39:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/palm3.goal-ads.com\/en\/about\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"col-xs-3 faqs\"><!-- required for floating -->\r\n<!-- Nav tabs -->\r\n<ul class=\"nav nav-tabs tabs-left\"><!-- 'tabs-right' for right tabs -->\r\n \t<li class=\"active\"><a href=\"#lens\" data-toggle=\"tab\">LENS &amp; FRAMES<\/a><\/li>\r\n \t<li><a href=\"#order\" data-toggle=\"tab\">ORDER &amp; SHIPPING<\/a><\/li>\r\n<li><a href=\"#warranty\" data-toggle=\"tab\">WARRANTY & CARE<\/a><\/li>\r\n \t<!-- <li><a href=\"#rx\" data-toggle=\"tab\">PRESCRIPTIONS &amp; RX<\/a><\/li> -->\r\n \t<!-- <li><a href=\"#care\" data-toggle=\"tab\">PROTECTION &amp; CARE<\/a><\/li> -->\r\n \t<!-- <li><a href=\"#returns\" data-toggle=\"tab\">RETURNS &amp; EXCHANGES<\/a><\/li> -->\r\n \t<!-- <li><a href=\"#sizing\" data-toggle=\"tab\">SIZING<\/a><\/li> -->\r\n \t\r\n<\/ul>\r\n<\/div>\r\n\r\n<div class=\"col-xs-9\">\r\n\r\n<!-- Tab panes -->\r\n<div class=\"tab-content\">\r\n<div id=\"lens\" class=\"tab-pane active\"><style type='text\/css'>\n\t\t\t\t\t\t.faq-accordion .wp-faqp-accordion-4 .faq-main{} .faq-accordion .wp-faqp-accordion-4 .faq-main h4{font-size:18px !important;} .faq-accordion .wp-faqp-accordion-4 .faq-main.wp-faqp-open{} <\/style>\n\t\t<div class=\"faq-accordion wp-faqp-design-1 wp-faqp-black wp-faqp-arrow wp-faqp-clearfix\" data-accordion-group>\n\t\t\t\n\t\t\t\t\t\t<h2 class=\"wp-faqp-cat-title\">LENS &amp; FRAMES<\/h2>\n\t\t\t\n\t\t\t<div class=\"wp-faqp-accordion-4 wp-faqp-main-wrp wp-faqp-right-icon\" id=\"wp-faqp-accordion-4\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>1. WHAT KIND OF PROTECTION DO YOUR LENSES HAVE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Overexposure to ultraviolet light is thought to be a cause of cataracts, retinal damage and other eye problems, so protection from UV rays is an essential function of sunglasses, all our sunglasses offer UV400 which blocks all light rays with wavelengths up to 400 nanometers (this covers all of UVA and UVB rays).<\/p>\r\n<p style=\"text-align: justify;\">We use lenses with category 3, with 8-17% VLT. This is the measure of how much light your sunglass lens lets through to your eye and can be expressed as a percentage, therefore a VLT of 1% means very dark\u00a0glasses and a VLT of 100% means all the light is getting through and the lens is therefore a &#8216;clear lens&#8217;.<\/p>\r\n<p style=\"text-align: justify;\">The category 3 provides extra protection from both visible and UV light. These lenses will usually only allow less than 20% of visible light to penetrate the lens. This means that they will block out 80%+ of light.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>2. WHAT ARE POLARIZED LENSES?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">\r\nThey are lenses that reduce\/remove glare caused by strong sunlight on flat horizontal surfaces such as the road or the sea. In addition they reduce eye stress because the strongest solar rays are blocked. They provide greater safety for outdoor sports because eliminating glare naturally increases the contrast. They also increase the perception of colors, they appear more bold and bright.<\/P>\r\n<p style=\"text-align: justify;\">\r\nReducing glare, reducing eye stress, and enhancing contrast thus contribute to a clearer vision.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>3. DO YOU HAVE MIRRORED LENSES? ARE THEY ANY DIFFERENT FROM THE REGULAR ONES?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Yes, we offer many mirrored lenses with different colors.<\/p>\r\n<p style=\"text-align: justify;\">\r\nMirror-coated lenses limit the amount of light entering your eyes, so you&#8217;re more comfortable.<\/p>\r\n<p style=\"text-align: justify;\">\r\nMirror coatings (also called flash coatings) are highly reflective coatings applied to the front surface of sunglass lenses to reduce the amount of light entering the eye. This makes them especially beneficial for activities in very bright conditions, such as snow skiing on a sunny day.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>4. DO YOU MAKE PRESCRIPTION LENSES?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Yes, we do! We offer clear and sun lenses with prescription.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>5. WHAT KIND OF SUN RX LENSES DO YOU HAVE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Besides prescription sun lenses we also have two kinds of transition lenses:<\/p>\r\n<p style=\"text-align: justify;\"><strong style=\"font-family: 'Fjalla One', sans-serif;\">Transitions\u00ae Xtractive\u00ae<\/strong><br \/>\r\nIdeal solution for those who spend a lot of time in bright sunlight.<br \/>\r\nSlight coloration in interior spaces for greater comfort.<br \/>\r\nActivate moderately inside the car.<br \/>\r\nHigh blackout on the outside<br \/>\r\nBlock 100% UVA and UVB rays<br \/>\r\nFilter 2x more harmful blue light inside and 8x more outside<\/p>\r\n<p style=\"text-align: justify;\"><strong style=\"font-family: 'Fjalla One', sans-serif;\">Transitions\u00ae DriveWear\u00ae<\/strong><br \/>\r\nAdaptive sunglass lenses for superior driving experience.<br \/>\r\nPolarized sun lenses that reduce glare and optimize color contrast.<br \/>\r\nColor and darkness automatically adjust to changing light and weather conditions behind the windshield and outdoors.<br \/>\r\nIdeal for both driving and outside wear during the day.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>6. SHOULD I USE SUNGLASSES IN THE WINTER?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Our eyes are exposed to UV rays not only on sunny days but also on cloud and rainy days.<\/p>\r\n<p style=\"text-align: justify;\">\r\nOverexposure to ultraviolet light is thought to be a cause of cataracts, retinal damage and other eye problems, so protection from UV rays is an essential function of sunglasses. It\u2019s important that you use them all year round.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>7. I CAN\u2019T CHOOSE THE COLORS OF MY LENSES. THE DIFFERENT COLORS HAVE DIFFERENT FUNCTIONS?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Grey lenses (our BLACKOUT reference) are the most common sunglass lens color because they don\u2019t change the value of color but are dark enough for bright sunny days while not so dark that they impair vision.<\/p>\r\n<p style=\"text-align: justify;\">Optimal sunglasses lens color for:<\/p>\r\n\r\n<ul style=\"text-align: justify;\">\r\n \t<li>general sunglass use<\/li>\r\n \t<li>aid in preventing eye fatigue<\/li>\r\n \t<li>provide true color perception<\/li>\r\n \t<li>ideal for scenes to be viewed in their most natural state<\/li>\r\n \t<li>any outdoor activity (hunting, golfing, visiting the beach, or even yard work)<\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\">Brown lenses (our AMBAR reference) do more than give the wearer a sepia outlook and a warm color fashion \u2013 they are great enhancers for vision. With the amber tint, much of the color spectrum\u2019s hazy end is blocked and your vision has more contrast, giving you crisp vision and allowing you to make out shapes more clearly. Optimal sunglasses lens color for:<\/p>\r\n\r\n<ul style=\"text-align: justify;\">\r\n \t<li>early morning, late afternoon, or cloudy, hazy, foggy daytime weather<\/li>\r\n \t<li>enhancing depth perception<\/li>\r\n \t<li>reducing glare<\/li>\r\n \t<li>living in areas with changeable weather patterns<\/li>\r\n \t<li>any activity in which focus is against green grass or blue skies<\/li>\r\n \t<li>any sport where distance needs to be judged (golf, tennis, fishing, baseball, hunting, soccer, football, boating, or racquetball)<\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\">If you are considering reflective mirror lenses, it\u2019s important to pay attention to two things: the color of reflective coating on the outer surface of the lens and the base tint color of the lens (the color of the lens without coating). Mirror lenses in general greatly reduce glare, are stylish and often trending. Mirror lenses are ideal for:<\/p>\r\n\r\n<ul>\r\n \t<li style=\"text-align: justify;\">any activity with the possibility of high-glare (skiing, snowboarding, snowmobiling, boating, fishing, sailing, any other winter or water sports, and driving or hiking)<\/li>\r\n \t<li style=\"text-align: justify;\">enhanced contrast<\/li>\r\n \t<li style=\"text-align: justify;\">reduction in glare, during all outdoor activities and in bright light conditions<\/li>\r\n \t<li style=\"text-align: justify;\">being trendy<\/li>\r\n \t<li style=\"text-align: justify;\">playing or watching any sport<\/li>\r\n \t<li style=\"text-align: justify;\">aiding in seeing contours<\/li>\r\n \t<li style=\"text-align: justify;\">great in misty, foggy, or snowy conditions<\/li>\r\n \t<li style=\"text-align: justify;\">reducing overall brightness<\/li>\r\n \t<li style=\"text-align: justify;\">preserving normal color balances<\/li>\r\n \t<li style=\"text-align: justify;\">rain or shine but ideal for clear, bright days<\/li>\r\n \t<li style=\"text-align: justify;\">visual acuity<\/li>\r\n \t<li style=\"text-align: justify;\">improved contrast<\/li>\r\n \t<li style=\"text-align: justify;\">fashion-forward athletes<\/li>\r\n \t<li style=\"text-align: justify;\">improving color perception<\/li>\r\n \t<li style=\"text-align: justify;\">sharpening details<\/li>\r\n<\/ul>\r\n&nbsp;<\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>8. WHAT COLOR DO YOU SEE WITH DIFFERENT COLOR MIRROR LENSES?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">SILVER\r\n\u2014 Same colors.<\/p>\r\n<p style=\"text-align: justify;\">GOLD\r\n\u2014 Warmer colors (brown).<\/p>\r\n<p style=\"text-align: justify;\">SUNSET\r\n\u2014 Colder colors (blue).<\/p>\r\n<p style=\"text-align: justify;\">SKY\r\n\u2014 Warmer colors (orange).<\/p>\r\n<p style=\"text-align: justify;\">FOREST\r\n\u2014 Colder colors (purple).<\/p>\r\n<p style=\"text-align: justify;\">COSMIC\r\n\u2014 Same colors.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>9. WHAT IS THE MATERIAL USED IN YOUR SUNGLASSES?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Our frames are all made in polycarbonate which is a light, flexible and tough plastic. Polycarbonate have become the standard for safety glasses, sports goggles and children&#8217;s eyewear.<\/p>\r\nPros:\r\n<ul>\r\n \t<li>In combination with polycarbonate lenses, this material offers optimum impact resistance and eye protection.<\/li>\r\n \t<li>It is suitable for sportswear.<\/li>\r\n \t<li>excellent physical properties<\/li>\r\n \t<li>excellent toughness<\/li>\r\n \t<li>very good heat resistance<\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\">Our lenses are also made in polycarbonate which makes them much more impact-resistant than regular glass and plastic lenses because these lightweight lens materials are relatively &#8220;soft&#8221; \u2014 which means they can absorb energy without lens fracturing.<\/p>\r\n<p style=\"text-align: justify;\">Our polarized lenses are made with <strong>CR-39\u00ae<\/strong> which is half as heavy as glass, far less likely to shatter, and optical quality nearly as good as glass.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>10. WHAT IS THE DIFFERENCE BETWEEN POLYCARBONATE AND CR-39\u00ae?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Polycarbonate lenses are more shatter resistant than CR-39\u00ae and are also thinner therefore lighter.<\/p>\r\n<p style=\"text-align: justify;\">\r\nCR 39\u00ae is the most common optical polymer in the ophthalmic field. It refers to the type of plastic that is used to make prescription lenses.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>11. WHAT KIND OF HINGES DO YOUR SUNGLASSES HAVE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Our sunglasses have Spring Hinges (or \u201cflex hinges\u201d). These hinges are equipped with a small spring that affords the arms a greater range of movement and does not limit them to the traditional, 90 degree angle. These hinges provide greater comfort for the wearer and are more able to withstand everyday use.<\/p>\r\n<p style=\"text-align: justify;\">Spring Hinges are better for physical activity. Due to their snug fit, Spring Hinge frames are more likely to stay on while running or jogging, which makes them a good choice for people with an active lifestyle or for children\u2019s glasses.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>12. HOW DO I KNOW IF YOUR SUNGLASSES WILL FIT MY FACE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Please check out the product dimensions listed on the individual product pages. We suggest that you compare these dimensions with other sunglasses that you have and that suit you.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t<\/div><!-- end .wp-faqp-main-wrp -->\n\t\t\t\n\t\t\t<div class=\"wp-faqp-conf\">{\"single_open\":\"true\",\"transition_speed\":\"300\"}<\/div>\n\n\t\t<\/div><!-- end .faq-accordion -->\n\n\t<\/div>\r\n\r\n<div id=\"order\" class=\"tab-pane\"><style type='text\/css'>\n\t\t\t\t\t\t.faq-accordion .wp-faqp-accordion-5 .faq-main{} .faq-accordion .wp-faqp-accordion-5 .faq-main h4{font-size:18px !important;} .faq-accordion .wp-faqp-accordion-5 .faq-main.wp-faqp-open{} <\/style>\n\t\t<div class=\"faq-accordion wp-faqp-design-1 wp-faqp-black wp-faqp-arrow wp-faqp-clearfix\" data-accordion-group>\n\t\t\t\n\t\t\t\t\t\t<h2 class=\"wp-faqp-cat-title\">ORDER &amp; SHIPPING<\/h2>\n\t\t\t\n\t\t\t<div class=\"wp-faqp-accordion-5 wp-faqp-main-wrp wp-faqp-right-icon\" id=\"wp-faqp-accordion-5\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>1. WHAT ARE THE PAYMENT METHODS AVAILABLE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">ATM\/HOME BANKING (Portugal only) &#8211; you will receive a unique ATM reference. Then you can head to any ATM machine, select &#8220;Pagamento de Servi\u00e7os \/ Service Payments&#8221; and introduce the previous information (entity, reference and amount).<\/p>\r\n<p style=\"text-align: justify;\">As an alternative, you can pay the reference using online banking, without having to go to an ATM machine.<\/p>\r\n<p style=\"text-align: justify;\">PAYPAL &#8211; PayPal is one of the most popular online payment solutions worldwide. This is the recommended option for those that already have a PayPal account or do not live in Portugal.<\/p>\r\n<p style=\"text-align: justify;\">VISA \/ MASTERCARD<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>2. DO YOU SHIP WORLDWIDE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p>Yes, we ship worldwide.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>3. WHAT ARE YOUR SHIPPING CHARGES?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><strong style=\"font-family: 'Fjalla One', sans-serif;\">PORTUGAL<\/strong><br \/>\r\n3\u20ac normal mail (2 to 3 working days)<br \/>\r\n7\u20ac 24h mail.<br \/><br \/>\r\n\r\n<strong style=\"font-family: 'Fjalla One', sans-serif;\">EUROPE<\/strong><br \/>\r\n5\u20ac<br \/><br \/>\r\n\r\n<strong style=\"font-family: 'Fjalla One', sans-serif;\">REST OF THE WORLD &amp; SWITZERLAND<\/strong><br \/>\r\n7\u20ac<\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>4. WHERE CAN I BUY MY PALM3s?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">You can order through our website www.palm3sunglasses.com or you can also check out <a href=\"?p=159\">our retail list<\/a>.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t<\/div><!-- end .wp-faqp-main-wrp -->\n\t\t\t\n\t\t\t<div class=\"wp-faqp-conf\">{\"single_open\":\"true\",\"transition_speed\":\"300\"}<\/div>\n\n\t\t<\/div><!-- end .faq-accordion -->\n\n\t<\/div>\r\n\r\n<!-- <div id=\"rx\" class=\"tab-pane\">[sp_faq category=\"17\" design=\"design-1\" category_name=\"PRESCRIPTIONS &amp; RX\" order=\"ASC\"]<\/div> -->\r\n\r\n<!-- <div id=\"care\" class=\"tab-pane\">[sp_faq category=\"18\" design=\"design-1\" category_name=\"PROTECTION &amp; CARE\" order=\"ASC\"]<\/div> -->\r\n\r\n<!-- <div id=\"returns\" class=\"tab-pane\">[sp_faq category=\"19\" design=\"design-1\" category_name=\"RETURNS &amp; EXCHANGES\" order=\"ASC\"]<\/div> -->\r\n\r\n<!-- <div id=\"sizing\" class=\"tab-pane\">[sp_faq category=\"21\" design=\"design-1\" category_name=\"SIZING\" order=\"ASC\"]<\/div> -->\r\n\r\n<div id=\"warranty\" class=\"tab-pane\"><style type='text\/css'>\n\t\t\t\t\t\t.faq-accordion .wp-faqp-accordion-6 .faq-main{} .faq-accordion .wp-faqp-accordion-6 .faq-main h4{font-size:18px !important;} .faq-accordion .wp-faqp-accordion-6 .faq-main.wp-faqp-open{} <\/style>\n\t\t<div class=\"faq-accordion wp-faqp-design-1 wp-faqp-black wp-faqp-arrow wp-faqp-clearfix\" data-accordion-group>\n\t\t\t\n\t\t\t\t\t\t<h2 class=\"wp-faqp-cat-title\">WARRANTY & CARE<\/h2>\n\t\t\t\n\t\t\t<div class=\"wp-faqp-accordion-6 wp-faqp-main-wrp wp-faqp-right-icon\" id=\"wp-faqp-accordion-6\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>1. PALM3s HAVE WARRANTY?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">We so not offer any warranty. However, Palm3 is committed to customer satisfaction. We want to assure you are 100% satisfied with the product you purchased. So we guarantee any assistance that you need with your sunglasses.<\/p>\r\n<p style=\"text-align: justify;\">\r\nIf you need any help please send us an e-mail to <a href=\"?p=228\">palm3shades@gmail.com<\/a>.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>2. WHAT IS THE COST FOR THE SEPARATE PARTS?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><strong style=\"font-family: 'Fjalla One', sans-serif;\">CLASSIC<\/strong><br \/>\r\nFrames: 12\u20ac<br \/>\r\nSides: 12\u20ac<br \/>\r\nLens (pair): 12\u20ac<br \/>\r\nPolarized Lens (pair): 24\u20ac<br \/><br \/>\r\n\r\n<strong style=\"font-family: 'Fjalla One', sans-serif;\">ROUND<\/strong><br \/>\r\nFrames: 12\u20ac<br \/>\r\nSides: 12\u20ac<br \/>\r\nLens (pair): 12\u20ac<br \/>\r\nPolarized Lens (pair): 24\u20ac<br \/><br \/>\r\n\r\n<strong style=\"font-family: 'Fjalla One', sans-serif;\">KIDS<\/strong><br \/>\r\nFrames: 7\u20ac<br \/>\r\nSides: 7\u20ac<br \/>\r\nLens (pair): 7\u20ac<br \/>\r\nPolarized Lens (pair): 24\u20ac<br \/><br \/>\r\n\r\n<p style=\"text-align: justify;\">You can order separate parts for your <a href=\"?p=117\">Palm3s here<\/a>.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>3. I BROKE MY PALM3s TRYING TO MAKE A CUSTOM, CAN YOU HELP?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">You will have to pay for the broken part and we can assemble your sunglasses for you.<\/p>\r\n<p style=\"text-align: justify;\">\r\nWe do not recommend that our clients assemble the sunglasses on their own because the frames or the lens can break in the process.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>4. HOW CAN YOU GUARANTEE THE QUALITY OF THE SUNGLASSES FOR SUCH A LOW PRICE?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">We assure the quality of our sunglasses due to the materials that are used.\r\nOur frames are all made in polycarbonate which is a light, flexible and tough plastic. Polycarbonate have become the standard for safety glasses, sports goggles and children&#8217;s eyewear.\r\nPros:<\/p>\r\n\r\n<ul>\r\n \t<li style=\"text-align: justify;\">In combination with polycarbonate lenses, this material offers optimum impact resistance and eye protection.<\/li>\r\n \t<li style=\"text-align: justify;\">It is suitable for sportswear.<\/li>\r\n \t<li style=\"text-align: justify;\">excellent physical properties<\/li>\r\n \t<li style=\"text-align: justify;\">excellent toughness<\/li>\r\n \t<li style=\"text-align: justify;\">very good heat resistance<\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\">Our lenses are also made in polycarbonate which makes them much more impact-resistant than regular glass and plastic lenses because these lightweight lens materials are relatively &#8220;soft&#8221; \u2014 which means they can absorb energy without lens fracturing.<\/p>\r\n<p style=\"text-align: justify;\">Our polarized lenses are made with CR-39\u00ae which is half as heavy as glass, far less likely to shatter, and optical quality nearly as good as glass.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>5. HOW CAN I TAKE CARE OF MY PALM3s?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">Our packaging includes a microfiber bag that can be used to clean your lenses whenever necessary. You should also keep your sunglasses inside the bag to protect them from scratches.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"faq-main\" data-accordion>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"faq-title\" data-control>\n\t\t\t\t\t\t<h4>6. WHAT IS YOUR RETURN\/EXCHANGE POLICY?<\/h4>\n\t\t\t\t\t<\/div><!-- end .faq-title -->\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-faqp-cnt-wrp\" data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p style=\"text-align: justify;\">We do not accept returns.\r\nWe offer a 15 day exchange period.\r\nThe sunglasses must be in 100% resalable condition, never been worn used or damaged. All exchanges must be initiated from original point of sale.<\/p>\r\n<p style=\"text-align: justify;\">Please send us an email at <a href=\"?p=228\">palm3shades@gmail.com<\/a>.<\/p>\r\n<p style=\"text-align: justify;\">1. In your email, please provide your order number as well as the product name(s) and reasons for exchange.<br \/>\r\n2. You will be responsible for the cost of shipping of the product to Palm3.<br \/>\r\n3. Once all items have been received we will ship the new item(s) back to the address you provided.<\/p><\/div><!-- end .faq-content -->\n\t\t\t\t\t<\/div><!-- end .wp-faqp-cnt-wrp -->\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- end .faq-main -->\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t<\/div><!-- end .wp-faqp-main-wrp -->\n\t\t\t\n\t\t\t<div class=\"wp-faqp-conf\">{\"single_open\":\"true\",\"transition_speed\":\"300\"}<\/div>\n\n\t\t<\/div><!-- end .faq-accordion -->\n\n\t<\/div>\r\n\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>LENS &amp; FRAMES ORDER &amp; SHIPPING WARRANTY &#038; CARE<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/pages\/226"}],"collection":[{"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/comments?post=226"}],"version-history":[{"count":40,"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/pages\/226\/revisions"}],"predecessor-version":[{"id":2339,"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/pages\/226\/revisions\/2339"}],"up":[{"embeddable":true,"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/palm3.goal-ads.com\/en\/wp-json\/wp\/v2\/media?parent=226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}